Clients, Subs and Inspectors

The client who changes things on site, the sub who blames your crew, the inspector who finds something, and the neighbor at the fence.

Part of the Crew Leader Path. In this sample academy, only the first course, The Crew Is Yours, is open.

Lessons

• The Client Who Changes Scope on Site. Friendly, fast, and routed through the office before anyone builds it.

• The Sub Who Blames Your Crew. Sorting what happened before sorting who's at fault.

• The Inspector Finds Something. What you say on the spot, and what you fix by when.

• The Neighbor at the Fence. Noise, mess and parking, handled before it becomes a complaint.

• The Client Talking to Your Crew. Keeping the crew polite and out of the decisions.